Frequently Asked Questions

Here are some of the questions we are regularly asked. If you have a question that is not answered here, feel free to reach out to us.


Who Qualifies as a Hero?

You qualify as a hero for Hero Home Center if you are active or retired:

  • Police
  • Fire
  • Paramedic
  • EMT
  • 911 Support
  • Healthcare Professionals
  • Teachers and Support
  • Active Duty Military
  • Veteran Military
  • Widow/er of the above

What is the Cost to Join?

For our heroes, there is no cost to join. No membership fee. And the best part? There never will be!

Do You Sell My Information?

No. Never. Nothing more to say, really!

Why Join HHC as a Hero?

We are the only business dedicated to providing discount home services to our local heroes. Our founder was an EMT for 10 years and started this business as a way to give back. We understand the sacrifices you make and want to make sure you are taken care of when life happens!

How do you Pick The Home Service Companies?

There is no one answer to this question. Many of the companies listed are recommended to us by local heroes. We only work with established companies with a good track record and will often check references. Also every business we work with must offer a discount or additional service to a hero like you.

What if my Spouse is a Hero?

You are just as welcome to join as your spouse! In fact, once you've registered, you can share a sign-up link with your spouse so you can both benefit.

What Happens if I Have an Issue with a Hero Home Center Home Service Company?

We know that things in life don't always go to plan. We like to hear about the good experiences our heroes have, but we also want to hear about the bad experiences. You can report issues to us on our Contact Page and we will investigate.


Why Should a Business Network with Hero Home Center?

We are the go to source for local heroes to find home services. We stay in front of local heroes at the personal and employer level. Target marketing is our specialty and we continuously brand to heroes. It is our goal to put only reputable and honest home service companies in front of our local heroes. Our Founder was an EMT for 10 years and understands this unique community like no other. They share and refer the people they do business with more than any other demographic. One small discounted job you complete to a high standard often leads to a lifetime of referrals. This tight-nit community typically only does business with people they know or know they can trust by referral or a local trusted resource such as Hero Home Center.